How To Reset Your Password

Creation date: 10/27/2022 4:13 PM    Updated: 10/6/2025 2:12 PM   forgot password password reset
This knowledgebase article will offer step-by-step instructions on how students can reset their passwords through myBU. This password will allow students to access Canvas, myBU, and school-affiliated Microsoft applications and websites.

Important Note If you have not previously signed into your account and set up Multi-Factor Authentication, you will not be able to reset your password. You can visit https://mysignins.microsoft.com/security-info to set this up.

1: Resetting your Password

  • Go to myBU and select "BU Password Reset"



2: Verify your BU Email Address

  • The link will take you to the Microsoft Online Password Reset, where you need to enter your email and perform a reCAPTCHA.
  • Select "Next"



3: Choose a Method to Verify your Identity. 

  • After selecting your preferred method, either enter the verification code sent to you or answer the security questions. Once completed successfully, you will be prompted to enter a new password.



Once changed your new password can take up to 30 minutes to fully propagate across all BU systems.